How to Initiate a Return
To initiate a return, please contact us at (650) 692-7545 or firstname.lastname@example.org within 30 Days of your purchase to let us know you want to return a product. Refunds are returned back to the original form of payment. Shipping and return shipping charges are not refundable. We want you to be completely satisfied with any products you purchase from us and want to know if for any reason you are not.
Products can be brought back to our office in person, or shipped back to us at:
Frank Tortorice, MD
1750 El Camino Real, Ste. 305
Burlingame, CA 94010
30-Day Return Protection
In order to get a full refund (less shipping charges), the product must be returned within 30 days.
Original shipping or return shipping is not included. Refunds will be issued back to the original form of payment. The customer is responsible for all return shipping charges.
Cancellations of product orders can be made by phone or email within 24 hours of original purchase of product(s).
We do not and will not share your information with any other parties. We may use your contact information to send you periodic newsletters or other email information from Dr. Frank Tortorice. Otherwise, your information is safe with us and will not be sold or given to anyone for any reason.